This seems to be a common issue for many businesses that we speak to whether they are using a company to collect their outgoing mail or if they are sending a staff member to lodge the mail each day.
If you are using a service to collect and lodge your outgoing mail many businesses today in the interest of saving costs are opting for the courier to collect their outgoing mail in the morning when their incoming mail from the business PO Box is delivered. This seems like a great deal as the mail courier only has the visit their business one each day and therefore will charge less than if they had to visit once in the morning to deliver mail and return again in the afternoon to collect.
The side effect of this which many businesses do not consider is that all of your outgoing mail will be delayed by a day as todays mail will not reach the postal system until tomorrow. So if you are utilising Post Office services such as Express Post to get items there the next business day, you are simply wasting money paying for this premium service. The other alternative is that for these urgent items you send a staff member home early to find a yellow post box to make sure the urgent item is posted on the same day.
Either scenario is not great for a business as you are either wasting money on a premium postal service and not getting the benefit or you are wasting money allocating unproductive and menial tasks to a staff member.
Even if you are not paying a courier company to collect and lodge your outgoing mail, the issue of paying a staff member to do unproductive and menial tasks still exists. Even as many of our customers have told us, this function is part of a specific staff member’s job description, when you critically think about it, still presents some issues for business. What redundancies does your business have in place for when this staff member is sick or takes annual leave? Does your mail process break down and not lodged at the post office if this happens? You may be surprised as to how many other businesses have admitted to us that this happens more often than you might think.
So what is the solution, well naturally you can consider a mail courier service to visit your office twice per day and then you will never have to worry about the issues mentioned above. If you are already using a courier service and this is impractical for you due to budget issues, it may be time for you to do a review on this service, it is likely that you will discover as many of our customers have that you are paying far above market rates for your mail courier service.
So, why not get in touch today to discuss your specific circumstances and how we can help you to improve your mail processes by clicking here or alternatively call us on 1300 624 562.
