Quiet often when dealing with prospective customers who are using a competitive service to deliver their PO Box Mail, we discover that they are experiencing problems with their Express Post mail on time – often there is a day delay in receiving this urgent mail and they are left scratching their heads looking for why.
The answer to this question is rather simple and it is that Express Post is usually the last item to be sorted and placed into PO Boxes each morning and their current supplier is visiting the post office too early and collecting their mail prior to sorting being completed. The urgent Express Post mail is placed into the customers PO Box after the courier has left for their run and consequently not collected until the next day.
The question you may be asking is “Why is my mail being collected so early when it is not delivered to me until 9am?” The answer to this simply comes down to logistics. Some mail courier companies simply accept too many customers to be allocated to a single driver – in some cases 60-70 customers each which is simply impossible to deliver to prior to the commencement of business. As a result as each new customer is acquired, the driver must collect the mail from the PO Box at the Post Office earlier and earlier.
Everyday Mail has recognized this as being an issue for its customers especially due to the urgent nature and cost of Express Post mail and made allowances to prevent our customers experiencing any delays. Each Everyday Mail driver is limited to service 30 customers each which we have determined through experience to be the right mix to consistently meet our customers’ demands time and time again.
So if you are using a service to have your PO Box Mail delivered to your office and are experiencing delays in receiving your Express Post Mail, why not give us a call on 1300 624 562 to see how we can help.
