Despite declining mail volumes across the board, one of the industries that continues to rely on mail correspondence more than ever is the legal industry. Regardless if it be directly through the Post Office or using the DX service to send their documentation back and forth.
Based on our discussions with law practices this is not likely to change any time soon. Despite the proliferation of email correspondence, the notion of electronic or digital signatures on contracts, affidavits and other legal correspondence seems to be lagging behind with the preference still being for original documentation to be sent back and forth.
As a result of this, legal firms continue to be one of the largest users of a dedicated mail courier service to transport their mail to and from the Post Office and DX each morning and afternoon. However the tides seem to be changing and instead of using their traditional providers, they are looking around to see if there is a better deal in terms of cost that they can get without sacrificing on the level of service that they are receiving.
In addition to looking to save money, due to the nature of their businesses and with mail forming an integral part of it, they are looking towards smaller dedicated companies that are much more approachable and flexible when it comes to dealing with issues with their mail. What we are seeing is that they are fed up with dealing with larger companies and their automated telephone systems when an urgent piece of correspondence goes missing and waiting for someone to call them back. They are now expecting to have a mail courier company with the correct contacts within the various networks to pro-actively chase their missing documents for them and get the problem resolved – fast.
To assist these firms with these industry specific issues and more, Everyday Mail has released a dedicated service specifically targeted towards the legal profession. So regardless if your firm is sending a staff member to collect the mail each day or if you are using a mail courier already, why not get in touch with by clicking here to learn more about our dedicated legal mail courier service.
